Privacy Policy

Silka ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Silka mobile application.

1. Information We Collect

We may collect the following types of information:

Account information: When you create an account, we collect your email address and any profile details you provide such as your hair type and care preferences.
Usage data: Information about how you interact with the app, including features used, products scanned, and routines created.
Camera data: When you use the barcode scanner, your camera is accessed solely to scan product barcodes. Images are not stored or transmitted.
Device information: Basic device identifiers and operating system information for app performance and debugging.
Purchase information: Subscription status is managed through Apple App Store or Google Play. We do not store your payment card details.

2. How We Use Your Information

We use the information we collect to:

Provide and improve the Silka app and its features
Personalize your hair care recommendations
Manage your subscription and process transactions
Send you service-related notifications (if enabled)
Respond to your support requests
Analyze usage trends to improve the app experience

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

Service providers: Trusted third-party services that assist us in operating the app (e.g., analytics, cloud storage), subject to confidentiality obligations.
Legal requirements: If required by law or to protect the rights and safety of our users or the public.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at privacy@silka.beauty.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Children's Privacy

Silka is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@silka.beauty.

8. Third-Party Links and Services

The app may reference or link to third-party websites or ingredient databases (such as Open Beauty Facts). We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@silka.beauty